I’m fired up with these big corporations, mostly publicly traded that serve investor demand over their employees and communities. I’ve over Proctor and Gamble charging me $15 for a 4-pack of razor blades. I’m over Chase bank siphoning money from me by not protecting me from over-draft charges. I’m over DirectTV charging me 10.99 for an extra receiver. I’m over Verizon not allowing me to change my phone until my contract comes up for renewal- and then locking me into another 2 year contract when I do upgrade my device. I’m WAY over Ticketmaster charging an $8.99 fee per ticket and then $3.99 delivery fee. I’m over these so “bespoke” tailors that charge $110 for a custom-made shirt that is made in the Philippines for $4. The thread count is minimal and it wrinkles. I’m sick of automated customer service attempts and long wait times. Why do you think I picked up the phone in the first place- I want to talk to human being that speaks English and isn’t located in Thailand. I’m over car companies charging for excessive wear & tear when turning in your lease. I’ve paid you enough over 36 months- but you stick it to me with an extra couple of fees- not to mention the “turn in fee” of $350- what’s that about! $9.99 to execute an online trade- come-on eTrade, the talking baby isnt that cute. Oh, and don’t even get me started on the government. Bunch of children on Capital Hill that make way more money than I do, work less than I, have better perks than I.
The real reason businesses thrive is when they do good-by their consumers. When they bring value to their customers. When they better their community. When they act out of intrinsic motivation vs shareholder motivation. I just bought a subscription to Dollar Shave Club http://www.dollarshaveclub.com/ and am pondering how much work I would have to do to move my checking/saving to Ally Bank. Most likely, I’ll move to TMobile when my VZ contract expires, buy an AppleTV, ditch DirectTV, remain a thrift shop advocate, never-ever lease a car again, continue to NOT buy anything from Ticketmaster, and support small-business entrepreneurs that create good products and create jobs.
Check out the bad-boys of shaving here: http://www.dollarshaveclub.com/